Ruth Redgate - Hypnotist Terms and Conditions

1. Agreement
Please ensure that you read this agreement carefully. These terms apply to all Services offered by us.

2 Remote Hypnotherapy

2.1 We shall provide remote Hypnotherapy services to you as agreed between us from time to time (the “Services”).

2.2. The Services are provided remotely and no in-person appointment, diagnosis, medical examination or physical treatment shall take place.

2.3. The Services are complementary and holistic in nature and are intended to support general wellbeing, relaxation and personal development only. The Services are not intended to diagnose, treat, cure or prevent any medical or mental health condition and are not a substitute for medical advice, diagnosis or treatment from a suitably qualified healthcare professional.

2.4 You acknowledge and agree that:

(a) results from the Services may vary between individuals;

(b) no guarantee is given as to any particular outcome or result from the Services;

(c) we do not provide medical, psychiatric, psychological or healthcare services; and

(d) you remain solely responsible for seeking appropriate medical advice and treatment where required.

2.5. You shall provide accurate and complete information reasonably requested by us in connection with the Services.

2.6. We shall carry out the remote Hypnotherapy work at the agreed date and time or within the agreed timeframe communicated to you.

2.7. Unless otherwise agreed in writing, the Services do not include ongoing support, emergency assistance, crisis intervention or medical monitoring.

2.8. We reserve the right to refuse or discontinue the Services where we reasonably believe that:

(a) the Services are not suitable for you;

(b) you require medical or specialist support beyond the scope of the Services; or

(c) continuing the Services may be inappropriate, unsafe or contrary to our professional or ethical standards.

3. Cancellation

3.1. Although the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Regulations”) may apply to the provision of services provided under this agreement, you expressly request that we may commence the performance of the services before the end of the 14 day cancellation period referred to in the Regulations. 

I3.2. If we have already started work on the services by the time you cancel the agreement, you agree to pay us any costs we have reasonably incurred in starting to perform the services. 

I3.3. If we have provided the services in full before the expiry of the cancellation period, then you lose the right to cancel.

I3.4. If you cancel this agreement and we have not commenced performance of the services and you have made any payment in advance for services that have not been provided to you, we will refund these amounts to you.

3.5 Subject to the above, you may cancel this agreement at any time within the cancellation period by using the Form of Cancellation set out in the Appendix to this Agreement.

3.6. Except as expressly set out in this Agreement, there shall be no refunds made.

4. Fees and payments

4.1. The fee is payable in advance of the Hypnotherapy and if payment has not been received in cleared funds prior to the Hypnotherapy, we will not proceed with the Hypnotherapy.

4.2. We may charge you for blocks of Hypnotherapy in advance and may specify the period in which such Hypnotherapy must be taken. Failure to use such Hypnotherapy within the stated period will result in no further obligation on us to provide such services or any obligation to provide any refund in relation to this.

5. Confidentiality

5,1. Subject to clause 5.2 below, we will keep all of confidential information related to you confidential.

5.2. We may disclose certain of your information in the following circumstances:

5.2.1 Where you consent to us sharing your information.

5.2.2 Where we are compelled to disclose your information by court or by regulations or laws.

5.2.3 Where we consider you or somebody else to be at risk or to prevent illegal acts or harm to you or to others.

5.3. As is good practice, we are part of supervision groups. You agree that we may disclose any issues which arise out of the sessions with our supervisor and/or supervision group but we agree only to disclose such issues on a general basis and without disclosing your name.

5.4. We keep notes of our sessions in order to refer back to you in instances when this may be useful. These notes are stored in password protected documents or locked in filing cabinets.

6. Liability – READ THIS SECTION CAREFULLY

6.1. Nothing in this agreement shall limit our liability for death or personal injury caused by negligence or by fraud or fraudulent misrepresentation or for any matter for which liability cannot be legally excluded or limited.

6.2. The Services shall be provided with due care, skill and ability. Other than this, all warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of the Services, no guarantees of any particular results can be made.

6.3. There shall be no liability for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into this agreement.

6.4. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of this agreement shall in all circumstances be limited to the total price paid by you for the Services in the 12 months preceding any claim.

6.5. If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of my control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

6.6. The provisions of this liability section shall survive termination of this agreement.

7. Data Protection

7.1 We use and process your personal data in accordance with our Privacy Notice that you can view at https://sites.leadconnectorhq.com/preview/GI2JrvO5k5luno0TCcir

8 Termination

8.1. We may terminate this agreement at any time on immediate notice to you. If we do so, we will provide a pro rata refund for any Services that have not been used at the time of termination.

9. General Terms

9.1. This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.

9.2. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).

9.3. We can transfer our contract with you, so that a different organisation is responsible for supplying your service. We'll tell you in writing if this happens and we'll ensure that the transfer won't affect your rights under the contract. You can only transfer your contract with us to someone else if we agree to this.

9.4. Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

9.5. If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply. Even if we delay in enforcing this contract, we can still enforce it later.

9.6 We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.